Purdy Plumbing & Drain

Purdy Plumbing earns strong scores across all four dimensions, driven by a large and detailed review base spanning over a decade. Professionalism is consistently praised — technicians like Ryan, Chris, Alan, Andy, and others are repeatedly described as courteous, communicative, thorough, and clean — though a meaningful cluster of negative reviews (4 reviews, ratings of 1–2 stars) specificall... Read more

Purdy Plumbing earns strong scores across all four dimensions, driven by a large and detailed review base spanning over a decade. Professionalism is consistently praised — technicians like Ryan, Chris, Alan, Andy, and others are repeatedly described as courteous, communicative, thorough, and clean — though a meaningful cluster of negative reviews (4 reviews, ratings of 1–2 stars) specifically cite no-shows, missed appointment windows, and failure to return calls, which meaningfully suppresses the professionalism and project completion scores. Pricing is a genuine strength, with numerous reviewers explicitly noting fair quotes, no hidden charges, no upselling, and competitive rates versus other companies. Project completion scores well overall — most jobs are described as fully resolved, often same-day — but the no-show and abandonment complaints from 2023–2024 are credible and specific enough to warrant a notable deduction. Experience is the highest-scoring dimension, with reviewers across many years consistently praising diagnostic skill, technical knowledge, thorough explanations, and quality workmanship on complex jobs including hydrojetting, repiping, slab leaks, and gas lines. Read less