Pride Plumbing and Rooter

Pride Plumbing and Rooter earns strong marks across all four dimensions, driven by an overwhelming volume of positive reviews praising responsiveness, punctuality, fair pricing, and completed work. Professionalism is the most frequently cited strength, with dozens of reviewers specifically noting courteous behavior, timely arrivals, and excellent communication — including after-hours and holiday... Read more

Pride Plumbing and Rooter earns strong marks across all four dimensions, driven by an overwhelming volume of positive reviews praising responsiveness, punctuality, fair pricing, and completed work. Professionalism is the most frequently cited strength, with dozens of reviewers specifically noting courteous behavior, timely arrivals, and excellent communication — including after-hours and holiday availability. Pricing scores well, with many reviewers explicitly stating costs were lower than competing quotes and that quoted prices were honored without hidden charges; one reviewer noted after-hours pricing felt 'hefty,' and one negative review cited poor customer service when disputing work quality, which moderately tempers this dimension. Project completion is very strong, with the vast majority of reviewers confirming jobs were finished same-day or next-day, often going above and beyond the original scope; however, two negative reviews — one describing a plumber who arrived and refused to complete the job, and one describing a no-show with harassing follow-up calls — introduce meaningful concern and prevent a top-tier score. Experience scores well based on reviewers citing knowledgeable diagnosis, quality workmanship, and problem-solving on complex jobs, though one negative review explicitly cited poor workmanship quality, which is factored in conservatively. Read less