Premier 1 Plumbing

Premier 1 Plumbing earns very strong marks across all four dimensions, with professionalism being the standout quality cited in the overwhelming majority of reviews — punctuality, clear communication, politeness, and responsiveness are mentioned repeatedly and consistently. Project completion is also a major strength, with reviewers frequently noting jobs finished same-day or next-day, problems ... Read more

Premier 1 Plumbing earns very strong marks across all four dimensions, with professionalism being the standout quality cited in the overwhelming majority of reviews — punctuality, clear communication, politeness, and responsiveness are mentioned repeatedly and consistently. Project completion is also a major strength, with reviewers frequently noting jobs finished same-day or next-day, problems fully resolved, and follow-through honored even in complex multi-phase situations. Experience scores high as well, with multiple reviewers specifically praising technical knowledge, diagnostic accuracy, use of advanced equipment (cameras, hydro jetting, boring equipment), and work that passed city inspections. Pricing is the most nuanced dimension: the majority of reviewers describe pricing as reasonable or competitive, but a meaningful subset — including one 2-star review — explicitly noted that quotes were higher than competitors, and one reviewer found the pricing to be outright excessive for a minor repair. This pulls the pricing score down from what would otherwise be a near-perfect rating, and reflects a genuine split in customer experience on value. Read less