Plumbing Geeks

Plumbing Geeks, led primarily by Greg, earns strong scores across all four dimensions based on a large and detailed review pool spanning roughly 2022–2024. Professionalism is the most frequently mentioned dimension, with dozens of reviewers explicitly praising punctuality, communication, cleanliness, and courteous demeanor — though one 3-star review cited condescending behavior from a technici... Read more

Plumbing Geeks, led primarily by Greg, earns strong scores across all four dimensions based on a large and detailed review pool spanning roughly 2022–2024. Professionalism is the most frequently mentioned dimension, with dozens of reviewers explicitly praising punctuality, communication, cleanliness, and courteous demeanor — though one 3-star review cited condescending behavior from a technician and one 2-star review raised concerns about lack of transparency regarding emergency pricing, preventing a perfect score. Pricing scores well overall, with many reviewers calling rates fair, reasonable, and competitive, and multiple instances of Greg proactively suggesting lower-cost alternatives; however, the 2-star review alleging undisclosed emergency surcharges and billing for unused materials introduces a meaningful negative signal that tempers the score. Project completion is the highest-weighted dimension and scores very strongly: reviewers consistently describe jobs finished on time, same-day or next-day service, multi-visit jobs honored under the original quote, and follow-through on callbacks and warranty claims. Experience is also highly rated, with reviewers across a wide range of job types — from trenchless sewer replacement to ADU builds to diagnostic calls — praising technical knowledge, accurate diagnosis, and quality workmanship. Read less