Peter Lai Plumbing

Peter Lai Plumbing (primarily Andy and Kenji) earns very high marks across professionalism, project completion, and experience, with an overwhelming volume of reviews praising punctuality, responsiveness, honesty, and technical skill. A standout theme across dozens of reviews is the company's consistent refusal to upsell unnecessary services, which strongly supports their integrity and professiona... Read more

Peter Lai Plumbing (primarily Andy and Kenji) earns very high marks across professionalism, project completion, and experience, with an overwhelming volume of reviews praising punctuality, responsiveness, honesty, and technical skill. A standout theme across dozens of reviews is the company's consistent refusal to upsell unnecessary services, which strongly supports their integrity and professionalism scores. Project completion is rated highly as jobs are routinely finished on time, often faster than expected, with follow-through on callbacks and warranties honored. Pricing is the weakest dimension: while many reviewers call pricing fair or reasonable, four reviews explicitly cite overcharging or receiving quotes significantly higher than competitors, pulling the pricing score down meaningfully. Experience scores near the top due to repeated evidence of skilled diagnostics, creative problem-solving, and technical depth across a wide range of plumbing tasks. Read less