New Pro Plumbing

New Pro Plumbing, primarily represented by Miguel, earns strong marks for professionalism and responsiveness across a large volume of reviews — punctuality, shoe covers, clear communication, and same-day availability are repeatedly praised. Project completion scores well overall, with the vast majority of reviewers reporting jobs finished quickly and thoroughly, though a small but notable cluste... Read more

New Pro Plumbing, primarily represented by Miguel, earns strong marks for professionalism and responsiveness across a large volume of reviews — punctuality, shoe covers, clear communication, and same-day availability are repeatedly praised. Project completion scores well overall, with the vast majority of reviewers reporting jobs finished quickly and thoroughly, though a small but notable cluster of negative reviews describes incomplete diagnosis, return visits for recurring issues, and one instance of a job taking four hours due to disputes. Experience scores are solid, with many reviewers citing Miguel's technical skill and problem-solving ability across diverse plumbing tasks. However, pricing is the most significant drag on the overall score: at least 7 reviews explicitly describe quotes that were dramatically above market rate — in some cases 3x to 8x what competitors charged — with several reviewers alleging high-pressure sales tactics, price inflation based on perceived vulnerability, and post-signature contract alterations, which substantially lowers confidence in fair and transparent pricing. Read less