Mr. Speedy Plumbing-West Hollywood

Mr. Speedy Plumbing earns strong marks across all four dimensions, driven by a large volume of reviews spanning nearly 12 years. Professionalism is the highest-scoring dimension, with dozens of reviewers explicitly praising punctuality, communication, friendliness, and respectful behavior from named technicians including Kevin, Randy, Gavik, Manny, and others. Project completion scores well overal... Read more

Mr. Speedy Plumbing earns strong marks across all four dimensions, driven by a large volume of reviews spanning nearly 12 years. Professionalism is the highest-scoring dimension, with dozens of reviewers explicitly praising punctuality, communication, friendliness, and respectful behavior from named technicians including Kevin, Randy, Gavik, Manny, and others. Project completion scores well overall — the vast majority of reviews confirm jobs were finished correctly and promptly — but is tempered by a notable 1-star review describing a recurring problem that was charged twice without resolution, a 2-star review where a new problem was created and follow-up calls were not returned, and a detailed 3-star review alleging incomplete diagnosis and confrontational behavior from management. Pricing scores moderately well, with many reviewers calling costs fair and reasonable, but is pulled down by multiple credible complaints about high charges, opaque hourly rates, and at least one confirmed overcharge (though the owner did issue a refund). Experience scores solidly given the volume of praise for skilled diagnosis and problem-solving, but the 3-star reviewer's detailed critique of lazy diagnosis and the 1-star review citing code violations by a technician prevent a higher score. Read less