Gateway Rooter

Gateway Rooter demonstrates strong technical expertise and competitive pricing, with most customers praising workmanship quality and fair rates. However, professionalism is significantly undermined by chronic punctuality issues—multiple reviews document late arrivals ranging from 1-2+ hours without advance notice, which directly impacts the overall score. Project completion is generally solid wi... Read more

Gateway Rooter demonstrates strong technical expertise and competitive pricing, with most customers praising workmanship quality and fair rates. However, professionalism is significantly undermined by chronic punctuality issues—multiple reviews document late arrivals ranging from 1-2+ hours without advance notice, which directly impacts the overall score. Project completion is generally solid with good follow-through, though a few reviews mention incomplete work or callbacks. The company excels at responsiveness to initial inquiries and emergency situations, but struggles with appointment reliability and communication consistency. Read less