City Plumbing and Rooter

City Plumbing and Rooter demonstrates strong professionalism and technical expertise, with consistently positive feedback on technician courtesy, punctuality, and skill. However, the company is significantly undermined by serious pricing concerns and project completion issues. Multiple reviews document overcharging, dishonest diagnostics (particularly regarding pump replacements and unnecessary ma... Read more

City Plumbing and Rooter demonstrates strong professionalism and technical expertise, with consistently positive feedback on technician courtesy, punctuality, and skill. However, the company is significantly undermined by serious pricing concerns and project completion issues. Multiple reviews document overcharging, dishonest diagnostics (particularly regarding pump replacements and unnecessary major work), and failure to complete promised follow-up work. While individual technicians like Luis, Oscar, Paul, and Brandon receive high praise, systemic issues with call center responsiveness, missed appointments, and incomplete jobs create substantial trust deficits that offset technical competence. Read less