Charlie’s Sewer & Drain Rooter

Charlie's Sewer & Drain demonstrates strong overall performance across all dimensions, with particular strength in project completion and professionalism. The company excels at punctuality, communication, technical expertise, and follow-through on jobs. Pricing receives a more moderate score due to mixed feedback—while many customers praise fair pricing and value, several explicitly mention diag... Read more

Charlie's Sewer & Drain demonstrates strong overall performance across all dimensions, with particular strength in project completion and professionalism. The company excels at punctuality, communication, technical expertise, and follow-through on jobs. Pricing receives a more moderate score due to mixed feedback—while many customers praise fair pricing and value, several explicitly mention diagnostic fees ($150) and occasional high estimates as concerns. The company shows consistent quality workmanship and responsiveness, with multiple customers becoming repeat clients. However, two reliability incidents (missed appointments on consecutive days) and a few service limitation complaints (refusing condo/loft work) slightly temper the otherwise excellent reputation. Read less