Andy’s Plumbing & Rooter

Andy's Plumbing & Rooter has a strong base of satisfied customers who consistently praise his responsiveness, same-day and weekend availability, friendly demeanor, and ability to complete jobs efficiently. The majority of reviews reflect a reliable, communicative professional who follows through on work and keeps customers informed. However, a meaningful cluster of negative reviews — spanning mu... Read more

Andy's Plumbing & Rooter has a strong base of satisfied customers who consistently praise his responsiveness, same-day and weekend availability, friendly demeanor, and ability to complete jobs efficiently. The majority of reviews reflect a reliable, communicative professional who follows through on work and keeps customers informed. However, a meaningful cluster of negative reviews — spanning multiple years — raises serious concerns: allegations include price gouging, charging for a second worker who was not working, failing to return a deposit, recording without permission, not fixing the root issue, and abandoning a job mid-service. Pricing is the most contested dimension, with several reviewers praising fair rates while others describe charges that were dramatically above market rate or inconsistent with quoted prices. Project completion is generally strong but is tempered by at least three reviews where the job was either not completed correctly, abandoned, or required a second plumber to resolve. Read less