All Star Plumbing & Rooter

All Star Plumbing & Rooter (Jose) earns strong marks across all four dimensions, driven by a large volume of reviews spanning nearly a decade. Professionalism is the most frequently cited strength, with dozens of reviewers praising punctuality, cleanliness, communication, and courteous attitude — including going above and beyond such as FaceTiming customers to walk them through DIY fixes and sen... Read more

All Star Plumbing & Rooter (Jose) earns strong marks across all four dimensions, driven by a large volume of reviews spanning nearly a decade. Professionalism is the most frequently cited strength, with dozens of reviewers praising punctuality, cleanliness, communication, and courteous attitude — including going above and beyond such as FaceTiming customers to walk them through DIY fixes and sending video documentation of completed work. Project completion scores are high, with multiple reviews confirming same-day or next-day service, jobs finished on time, and follow-through even when work became more complex than anticipated. Experience is well-supported by reviews describing accurate diagnoses, camera inspections, full repiping, tankless water heater installs, and proactive problem identification. Pricing scores are tempered by three negative data points: one reviewer reported a verbal quote that was not honored, one complained that an advertised 15% discount was not applied, and one noted a failure to follow up on a commercial estimate — pulling the pricing score meaningfully below the otherwise positive trend. Read less