United Drain & Plumbing

United Drain & Plumbing demonstrates strong overall performance with particular strengths in professionalism (84.0) and technical experience (87.0), supported by extensive positive feedback on staff courtesy, punctuality, and workmanship quality. Pricing is competitive and transparent (85.0), with multiple customers praising fair rates and honest assessments. Project completion shows the lowest sc... Read more

United Drain & Plumbing demonstrates strong overall performance with particular strengths in professionalism (84.0) and technical experience (87.0), supported by extensive positive feedback on staff courtesy, punctuality, and workmanship quality. Pricing is competitive and transparent (85.0), with multiple customers praising fair rates and honest assessments. Project completion shows the lowest score (78.0) due to documented failures including no-shows, missed callbacks, and incomplete estimates, which create meaningful reliability concerns despite the majority of jobs being completed successfully. The company excels at rapid response times and knowledgeable technicians but struggles with communication consistency and follow-through on administrative commitments. Read less