Soo Hipp Plumbing

The Drain Guys demonstrates strong professionalism with consistently punctual, courteous, and communicative technicians across 62 reviews. Project completion is solid with most jobs finished on schedule, though some appointment reliability issues emerged in 3 reviews. Technical expertise is evident with skilled diagnostics and quality workmanship. However, pricing is a significant weakness: 18 rev... Read more

The Drain Guys demonstrates strong professionalism with consistently punctual, courteous, and communicative technicians across 62 reviews. Project completion is solid with most jobs finished on schedule, though some appointment reliability issues emerged in 3 reviews. Technical expertise is evident with skilled diagnostics and quality workmanship. However, pricing is a significant weakness: 18 reviews explicitly mention pricing concerns, with multiple customers reporting substantially inflated quotes (e.g., $1,000 for garbage disposal, $395 for a pop-up stopper, $4,000 for pipe replacement that a friend resolved for the cost of unclogging). This pattern suggests occasional overcharging or aggressive upselling, which moderates the overall score despite otherwise strong service quality. Read less