Responsive Plumbing

Level Up Plumbing and its predecessor identity Responsive Plumbing have a strong overall track record across a large review base, with professionalism and punctuality praised consistently across dozens of reviews spanning multiple years. Project completion scores well but is meaningfully dragged down by a recurring pattern of no-shows and missed appointments without communication, which appears in... Read more

Level Up Plumbing and its predecessor identity Responsive Plumbing have a strong overall track record across a large review base, with professionalism and punctuality praised consistently across dozens of reviews spanning multiple years. Project completion scores well but is meaningfully dragged down by a recurring pattern of no-shows and missed appointments without communication, which appears in at least 6 negative reviews and represents a genuine reliability concern. Pricing is generally regarded as fair and transparent, with multiple reviewers citing competitive rates and honesty about quotes, but one explicit 1-star review calls the company the most expensive they have encountered with hidden charges added at the end, preventing a higher score. Experience and workmanship are frequently praised with specific detail, including problem-solving on complex jobs, warranty handling, and technical knowledge, though one negative review describes an incomplete and technically flawed service call on a dual tankless water heater system. The no-show pattern is the single most damaging recurring theme and prevents this contractor from scoring in the high 80s or above. Read less