Purua Plumbing

Purua Plumbing has a strong and well-documented track record across all four dimensions, with the vast majority of reviewers praising fast response times, competitive pricing, and completed work. Professionalism scores are tempered by five notable negative reviews describing no-shows, ghosting after deposits, and complete communication breakdowns — these are serious incidents that meaningfully r... Read more

Purua Plumbing has a strong and well-documented track record across all four dimensions, with the vast majority of reviewers praising fast response times, competitive pricing, and completed work. Professionalism scores are tempered by five notable negative reviews describing no-shows, ghosting after deposits, and complete communication breakdowns — these are serious incidents that meaningfully reduce the professionalism score despite the high volume of positive mentions. Pricing is the strongest dimension, with dozens of reviewers independently confirming competitive or lowest-quoted prices, transparent quotes, and in at least one case charging less than quoted. Project completion is generally strong, but one review describing a $3,000 deposit taken with no work performed and a fabricated broken pipe diagnosis is a significant red flag that prevents a higher score. Experience scores are solid, with multiple reviewers noting knowledgeable diagnostics, camera inspections, and quality workmanship, though one reviewer noted a technician seemed junior. Read less