Prodigy Plumbing

Prodigy Plumbing scores well on professionalism and experience in the majority of reviews, with technicians like Cesar, Russell, Jerry, Steve, and others consistently praised for punctuality, communication, courtesy, and technical skill. However, pricing is a significant and recurring concern: multiple independent reviewers across different years describe quotes that were dramatically higher than ... Read more

Prodigy Plumbing scores well on professionalism and experience in the majority of reviews, with technicians like Cesar, Russell, Jerry, Steve, and others consistently praised for punctuality, communication, courtesy, and technical skill. However, pricing is a significant and recurring concern: multiple independent reviewers across different years describe quotes that were dramatically higher than competitors — sometimes 3x to 10x the price ultimately paid elsewhere — and several describe high-pressure sales tactics, upselling of unnecessary work, and in some cases outright misdiagnosis used to justify large expenditures. Project completion is generally solid but is undermined by a meaningful minority of reviews describing no-shows, missed callbacks, incomplete work, and in two serious cases, damage caused by Prodigy's own work that was not remedied. The combination of strong field technician performance and a pattern of aggressive or deceptive pricing practices creates a split profile that pulls the overall score well below what the volume of 5-star reviews might suggest. Read less