Find Nearby Plumbers In Long Beach, California

Pro Backflow and Jaime Perez receive overwhelmingly positive feedback across all four scored dimensions, with professionalism being the most consistently praised attribute — nearly every reviewer explicitly mentions promptness, responsiveness, courtesy, and communication. Pricing is a standout strength, with multiple reviewers noting that Jaime beat competitor quotes, reduced invoices when less work was needed, and saved customers significant sums through honest diagnosis rather than upselling. Project completion is also very strong, with reviewers consistently describing jobs finished same-day or within days, paperwork submitted to city authorities, and follow-through on urgent situations. Experience is well-supported by specific accounts of Jaime correctly diagnosing problems that other companies misidentified, demonstrating certified technical knowledge and sound problem-solving. The review base spans 2019–2024, with the majority of reviews from 2022 onward, lending solid recency to the score.

• All 25 reviews are 5-star ratings with no negative or mixed feedback — this is statistically unusual and warrants mild caution.
• Several reviews share structural similarities (city-required backflow testing narrative, Yelp discovery, price comparison) which may reflect a common customer profile rather than fake reviews, but the pattern is noted.
• No reviewer reported any negative experience, callback issue, or unresolved problem — absence of any critical feedback across 25 reviews slightly reduces raw confidence in the score ceiling.
• 5 reviews are dated 2019–2020 and carry reduced recency weight; however, the majority (15+) are from 2022–2024, so overall recency is acceptable.

This WW Score is based on 25 reviews with strong mention counts across all four dimensions and solid recency, making it a reasonably reliable indicator of contractor quality — though the complete absence of any critical feedback across all reviews suggests consumers should treat the upper-range scores with moderate caution.

Chase Plumbing demonstrates exceptional performance across all four dimensions with consistently strong evidence. Professionalism is the standout strength, with 23 reviews explicitly praising punctuality, responsiveness, communication, and courteous behavior. Project completion is equally robust with 22 mentions confirming jobs finished on time, problems resolved, and follow-through on callbacks. Experience is well-documented across 15 reviews highlighting skilled workmanship, technical knowledge, and problem-solving ability. Pricing receives strong marks from 10 reviews citing fair, transparent, and reasonable rates with no hidden charges. The business shows particular strength in emergency response and same-day service capabilities.

• All 25 reviews are 5-star or 4-star ratings with only one 4-star review; this skew toward perfect ratings is notable but not necessarily indicative of fake reviews given the consistent specificity and detail across reviews
• Review dates span from 2022 to 2024 with strong concentration in 2023-2024 (18 of 25 reviews), providing good recency weighting
• No suspicious patterns of identical phrasing detected; reviews contain varied, specific details about different services (water heaters, toilets, drains, gas lines, etc.) and personal anecdotes that suggest authenticity
• One review (2022-10-29) contains a typo ('Crisis' instead of 'Jayson') but content is specific and credible

This WW Score of 89.2 is highly reliable, based on 25 reviews with strong mention counts across all dimensions (10-23 mentions each), consistent positive evidence, specific service details, and recent data concentration. The score reflects genuine customer satisfaction with professional execution and fair pricing.

Sewer & Plumbing Experts demonstrates consistently strong performance across all four dimensions. Professionalism is exceptionally high, with reviewers repeatedly praising responsiveness, punctuality, friendly demeanor, and communication from team members including Raul, Jorge, Jose, Eric, and Ismael. Project completion is outstanding, with multiple reviews confirming jobs finished on time, complex work completed in 1-2 days, and follow-through on recommendations. Pricing is notably competitive, with several reviewers explicitly stating this company beat competitor quotes and offered fair, transparent pricing. Technical expertise is evident throughout, with reviewers highlighting knowledgeable problem-solving, modern equipment use, and ability to diagnose root causes rather than symptoms.

• All 12 reviews are 5-star ratings with no negative feedback—this is unusual and warrants caution. While the reviews contain specific details (names, job types, timelines) that suggest authenticity, the complete absence of any critical feedback or lower ratings is atypical for a service business.
• Most reviews are from 2023 or earlier; only 1 review is from 2024. This limits recency data, though the 2024 review is consistent with earlier patterns.
• The consistent use of specific technician names and detailed project descriptions across reviews suggests genuine customer experiences rather than generic praise, partially mitigating fake review concerns.

This WW Score of 89.2 is highly reliable based on 12 reviews with consistent, detailed feedback across all dimensions; however, the absence of any critical reviews or ratings below 5 stars introduces some caution—this score should be treated as a strong indicator of quality but verified through additional independent sources or recent customer contact.

Plumbing Service Solutions earns strong scores across all four dimensions, driven by an exceptionally large and consistent body of reviews spanning 2017 to 2025. Professionalism is the most frequently cited dimension, with dozens of reviewers explicitly praising punctuality, communication, cleanliness, and courteous behavior. Pricing is notably strong, with multiple reviewers directly comparing PSS favorably to competitors — including one dramatic example of a $1,700 job completed for $375 — and several noting transparent, itemized invoices with no surprise charges. Project completion scores are high, with reviewers consistently noting jobs finished on time, thorough cleanup, and callbacks honored without question. Experience scores are similarly strong, with reviewers citing advanced problem-solving (slab leak retrieval, permaliner sewer lining, complex re-pipes, gas line installation) that other plumbers had refused or failed to accomplish. One minor deduction across dimensions is warranted by a single review noting faucet plungers that do not seal properly after installation, representing a rare but explicit quality shortfall.

• 10 reviews contain no text whatsoever — only a star rating. These were excluded from dimension scoring as they provide no usable data.
• One review (2019-05-22) is not a service review at all — it is a defense of Rami against an alleged racist reviewer. It was excluded from scoring as it contains no service-relevant data.
• One review references a Yelp review rather than providing content ('Check out my Yelp review') and was excluded from dimension scoring.
• A mild clustering pattern is present: several reviews from 2025-03-11 and 2025-05-10 share the same date, which may indicate batch solicitation. However, the review content is sufficiently varied and specific to not warrant a fake review flag at this time.
• The vast majority of reviews are 5-star (approximately 97 out of 97). While this is a strong positive signal, the near-total absence of any critical feedback slightly inflates confidence. One review (4-star, 2025-05-10) noted 'couple of communication problems' and one 5-star review noted a faucet plunger defect — these are the only negative signals in the entire dataset.
• Recency note: Approximately 40+ reviews are from the past 12 months (2024-2025), providing strong recent signal. Older reviews (2017-2022) are consistent in tone and detail, suggesting sustained quality over time rather than a recent spike.

This WW Score is highly reliable — it is based on 87 reviews with usable content spanning eight years, all four dimensions have HIGH confidence ratings driven by large mention counts, and the review content is sufficiently specific and varied to support the scores assigned.

Big League Plumbing earns strong scores across all four dimensions, driven by an overwhelming volume of detailed, specific reviews spanning 2020–2024. Professionalism is the most frequently cited dimension, with dozens of reviewers explicitly praising punctuality, communication, courteous attitudes, and responsiveness — including same-day and emergency service. Pricing scores well, with multiple reviewers noting fair, competitive, and transparent quotes with no hidden charges, though two negative reviews (1-star) flag a failure to diagnose a leak while still charging $265, and a failure to send an estimate after a visit, which moderately tempers the pricing and project completion scores. Project completion is consistently strong, with reviewers repeatedly confirming jobs were finished on time, cleanly, and as promised — including large-scale repipes, sewer replacements, and ADU builds that passed city inspection. Experience scores are high based on explicit mentions of technical skill, problem-solving on complex jobs, and knowledgeable diagnostics, though the two negative reviews introduce a small but real signal of inconsistency that prevents a top-tier score.

• Two 1-star reviews present: one citing failure to diagnose a leak while charging $265 (Oct 2022), and one citing unprofessional behavior during an estimate with no follow-up quote sent (Sep 2024). These are genuine negative signals and have been factored into scoring.
• The vast majority of reviews are 5-star with no negative commentary, which warrants mild scrutiny. However, most reviews contain specific names, job descriptions, and situational details (e.g., named technicians, specific job types, emergency timing), which strongly suggests authenticity rather than fabrication.
• Several reviews are older than 12 months (2020–2022 range). These have been given slightly reduced weight relative to the 2023–2024 reviews, though the pattern of quality appears consistent across the full date range.
• No fake review pattern detected. Language varies meaningfully across reviews, specific staff members are named consistently and cross-referenced across multiple independent reviews, and negative reviews are present — all indicators of an authentic review set.

This WW Score is based on 80 reviews with a high volume of specific, detailed, and independently corroborated feedback spanning four years, making it one of the more reliable assessments possible — the two negative reviews have been incorporated and prevent score inflation, and overall confidence in the 88.6 score is HIGH.

A-Quick Rooter & Plumbing earns strong scores across all four dimensions, driven by an exceptionally large and consistent body of reviews praising rapid response times, courteous technicians, and reliable job completion. Pricing is generally described as fair and transparent, with multiple reviewers specifically noting the absence of upselling and hidden charges, though two negative reviews raise concerns about incomplete diagnosis and unresolved follow-up work. Project completion scores are slightly tempered by one notable 2-star review describing unanchored pipes and a failure to honor warranty callbacks, and a 1-star review describing a job that required a second visit and additional charges without full resolution. Experience scores are supported by numerous specific mentions of technical knowledge, problem-solving ability, and effective outcomes in situations where other plumbers had failed, lending strong credibility to the skill dimension.

• One 2-star review (2021-08-02) explicitly describes substandard workmanship — copper pipes with patina delivered, pipes not anchored correctly, and the company failing to return to fix the issue despite being contacted. This is a meaningful quality and warranty flag.
• One 1-star review (2021-05-07) describes a situation where the initial fix did not resolve the leak and additional charges were proposed, suggesting possible diagnostic or scoping issues on more complex jobs.
• One 1-star review (2023-10-02) describes technicians arriving but failing to provide a quote, wasting the customer's time — a professionalism and communication concern.
• One 1-star review (2019-11-08) describes being turned away with an unusual and unverified reason ('not insured to work on a condo'), which may indicate inconsistent service policies or poor customer communication.
• The overwhelming majority of reviews are 5-star with enthusiastic language. While most contain specific names, job details, and situational context that suggest authenticity, the volume of uniformly positive reviews warrants mild caution. No definitive fake review pattern detected, but confidence is noted.
• A significant portion of reviews (roughly 40+ of 75) are dated prior to 2022, meaning they are more than 2 years old. The most recent reviews (2023–2024) remain positive but are fewer in number. Recency weighting slightly reduces confidence in current performance consistency.
• The negative reviews cluster around more complex or multi-visit jobs, suggesting the company may perform more reliably on straightforward drain clearing than on larger repair or installation projects.

This WW Score is based on a large review set with HIGH confidence across all four dimensions, but should be interpreted with moderate caution given the presence of multiple low-rated reviews citing unresolved workmanship issues, a skew toward older reviews, and the company's notably stronger track record on simple drain jobs versus complex plumbing repairs.