Find Nearby Plumbers In Long Beach, California

Blackwell Plumbing receives overwhelmingly positive feedback across all four dimensions, with particular strength in responsiveness, communication, and fair pricing. The vast majority of reviewers praise Jasper and his team for same-day or next-day availability, transparent pricing, and thorough workmanship on a wide variety of jobs including slab leaks, water heater replacements, hydrojetting, and drain clearing. However, two credible 1-star reviews describe serious failures: one customer was ghosted after three appointment reschedules, another reported being charged an unexpected $1,800 for a new water heeter without prior warning and never received receipts despite repeated requests. A third 1-star review also describes a no-show with no communication. These incidents meaningfully suppress scores in professionalism and project completion, preventing top-tier scores despite the otherwise strong record. Pricing scores are high but slightly tempered by one instance where the final cost exceeded the original quote, though the contractor did communicate the change before proceeding.

• THREE credible 1-star reviews describe serious failures: two no-show/ghosting incidents (2022-11-27 and 2023-12-13) and one incident involving an unexpected $1,800 upsell with no receipts provided after multiple requests (2024-01-04). These are specific, detailed, and credible negative reviews that significantly contrast with the otherwise positive record.
• Cluster of 8 reviews posted on the same date (2024-09-19) within a short time window. While not identical in phrasing, the concentration is unusual and may suggest a coordinated review push. These reviews have been included but treated with moderate skepticism.
• Several reviews are very brief and generic (e.g., 'Always reasonably priced. Just fantastic!' from 2016, 'Drain works well and hopefully lasts the till next year' from 2021) and contribute limited usable signal.
• A significant portion of reviews span from 2013 to 2021 — more than 1 year old. Per recency rules, reviews from 2024 and late 2023 were weighted more heavily. Older reviews were treated as supporting context only.
• The 2013 and 2016 reviews are extremely dated and carry negligible weight in scoring.

This WW Score is based on a substantial volume of 54 reviews spanning over a decade, with strong recent data from 2023–2024, giving the score reasonable reliability; however, the presence of three specific and credible negative reviews — including a no-receipt billing complaint and two no-show incidents — introduces meaningful risk that the score may overstate consistency of service delivery.

Chavez Plumbing demonstrates strong professionalism with consistently fast response times, same-day service, and courteous technicians across 38 reviews. Project completion is solid at 84.2, though three negative reviews (2023, 2022, 2021) document incomplete follow-through, pressure tactics, and one instance of job abandonment, which tempers the otherwise excellent track record. Pricing receives 76.5—while most reviews praise fair and competitive rates, three detailed complaints about overcharging (one 1-star for $600/hour labor rate, one 1-star for inflated inspection fees, one 2-star for job abandonment) create legitimate pricing concerns. Experience is well-supported at 85.0 with evidence of skilled diagnostics, problem-solving, and quality workmanship across multiple job types.

• Three negative reviews (1-star and 2-star ratings) from 2020–2023 document serious issues: pressure tactics and false urgency (2022-12-29), excessive labor rates of $600/hour for routine snaking (2021-06-20), and job abandonment without follow-up communication (2020-08-05). These are not isolated complaints and suggest inconsistent service quality or pricing practices.
• Pricing dimension shows polarization: majority of reviews praise 'great price' and 'reasonable,' but three detailed negative reviews explicitly challenge pricing integrity. This suggests pricing may vary significantly by technician or job type, or that some customers feel misled.
• Review dates show concentration in 2020 and 2024, with sparse coverage in 2021–2023. Most recent reviews (2024) are uniformly 5-star; older negative reviews (2020–2023) may reflect past issues that have been corrected, or may indicate cyclical service quality problems.
• No evidence of fake reviews detected. Reviews show specific details (technician names, job types, time durations, equipment used, warranty terms), varied writing styles, and authentic negative feedback with substantive complaints. Authenticity appears high.

This WW Score of 82.1 is reliable at HIGH confidence due to 43 reviews with substantial data across all dimensions. However, the score masks significant volatility: professionalism and project completion are genuinely strong (87–84 range), but three credible negative reviews documenting pricing overcharges and service failures warrant caution. Customers should expect fast, professional service but should obtain written estimates and verify pricing before committing, particularly for complex jobs. The company appears to have improved in 2024, but historical pricing and follow-through issues are documented and material.

Applegate Plumbing earns strong marks across all four dimensions, with professionalism being a standout theme — punctuality, courteous staff (especially Yvonne on the phones), and clean workmanship are mentioned repeatedly across many reviews spanning multiple years. Project completion scores well, with multiple reviewers noting jobs were finished efficiently, callbacks were honored, and even difficult multi-unit problems were seen through to resolution. Experience scores are supported by specific praise for problem-solving, warranty navigation, and avoiding unnecessary work — one reviewer explicitly contrasted Applegate favorably against another plumber who generated unnecessary invoices. Pricing is the weakest dimension: while most reviewers describe fair or reasonable pricing, one reviewer cited a $1,000 quote for a sink swap as excessive, and another noted availability delays — these temper the pricing score meaningfully. The score is penalized slightly for the volume of older reviews (many pre-2022) which reduce recency confidence.

• 3 reviews contain no text — only a star rating. These were excluded from dimensional scoring as they provide no usable data.
• 2 reviews are marked 'unknown' with minimal or no detail. These were excluded from dimensional scoring.
• The majority of reviews (roughly 60%) are older than 3 years, with many dating back to 2012–2019. Recency weighting reduces confidence that current service quality matches historical patterns.
• One negative pricing review (1-star, 2017) flagged a $1,000 quote for a kitchen sink swap and a 4-week wait time. One separate review (1-star, 2017) flagged being left on hold and inability to get timely service. These are minority signals but are genuine and specific.
• No strong fake review patterns detected. Reviews vary in length, specificity, and tone. Named staff members (Yvonne, Andy, Larry, Tony) appear consistently across independent reviews, lending authenticity.
• All rated reviews are 4 or 5 stars with only two exceptions (one 3-star pricing concern, one 1-star scheduling complaint). While this skews positive, the specificity and variety of review content suggests organic feedback rather than manipulation.

This WW Score is based on 37 reviews with usable content and carries HIGH overall confidence in directional accuracy, though the predominance of older reviews (pre-2022) means current service quality should be independently verified before making a hiring decision.

Drain Fast demonstrates strong overall performance across all dimensions, with particular strength in pricing and professionalism. Josh and his team are consistently praised for responsiveness, fair pricing, and quality workmanship. However, the score is tempered by two significant negative reviews: one 1-star review from 2023 describing hostile and frightening behavior by a technician named Meyer, and one 1-star review from 2020 citing complete non-responsiveness to a service request. These serious incidents—particularly the safety concern raised by a vulnerable elderly customer—substantially impact the overall reliability assessment despite the overwhelming majority of positive feedback.

• CRITICAL SAFETY CONCERN: Review dated 2023-10-22 describes aggressive, hostile, and frightening behavior by technician Meyer toward a 77-year-old widow living alone. Customer reported feeling unsafe and afraid of potential harm. This is a serious red flag regardless of overall positive reviews.
• RESPONSIVENESS FAILURE: Review dated 2020-05-22 reports complete non-responsiveness—customer called twice, left voicemail with full contact info, and received no response after one week. This contradicts the company's otherwise excellent responsiveness reputation.
• POTENTIAL FAKE REVIEW PATTERN: Multiple reviews (particularly from 2019) use nearly identical phrasing ('found my go to plumber,' 'highly recommend,' 'great service,' 'professional,' 'reasonable price') with minimal specific detail. However, reviews also contain sufficient variation and specific job descriptions to avoid full dismissal. Confidence remains HIGH but with awareness of possible review inflation.
• TECHNICIAN INCONSISTENCY: Meyer is praised in one 2022 review as doing 'a great job,' but the same technician is described as hostile and frightening in the 2023 review. This suggests either behavioral deterioration or inconsistent service quality depending on circumstances.
• RECENCY CONCERN: Most reviews are from 2019-2022 (older than 12 months). Only 3 reviews are from 2023-2024, limiting ability to assess current service quality. The most recent negative review (2023-10-22) is particularly concerning given its recency.

While the WW Score of 82.1 reflects genuinely strong performance in pricing, responsiveness, and technical skill across the majority of reviews, this score should be interpreted with CAUTION due to two serious incidents: a documented safety concern involving aggressive technician behavior toward a vulnerable customer, and a complete service failure with non-responsiveness. The score is reliable for assessing typical service quality but does not adequately capture the risk of encountering problematic technician behavior or communication failures. Potential customers should be aware that while Josh himself receives consistent praise, technician quality and company responsiveness may be inconsistent.

Adam Magie receives consistently strong praise across all four scored dimensions, with professionalism being the most frequently and enthusiastically cited quality — reviewers repeatedly highlight his promptness, courteous attitude, and the notable habit of cleaning up after himself. Pricing is described as fair, reasonable, and non-exploitative across nearly every review that touches on cost. Project completion is well-supported, including one explicit callback scenario where Adam returned to resolve a lingering issue, demonstrating follow-through. His experience and technical skill are evidenced by a wide variety of completed jobs including slab leaks, gas installs, water heaters, and drain work, with multiple reviewers noting flawless or high-quality results. Scores are modestly conservative given that the majority of reviews are more than 5 years old, with only one review from the past 12 months.

• RECENCY WARNING: Only 1 of 13 reviews is from the past 12 months (2022). The majority of reviews are from 2011–2017, with several from 2010–2013. Current performance cannot be reliably inferred from this data.
• MILD PATTERN CONCERN: Several reviews share similar phrasing around 'prompt, fair, and cleans up after himself,' which may reflect genuine word-of-mouth culture in a tight-knit community (Rossmoor area) rather than fake reviews. No strong evidence of fabrication, but the repetition is noted.
• SAMPLE SIZE NOTE: 13 reviews is a relatively small dataset. Scores carry reasonable confidence due to consistency, but a larger review base would improve reliability.

This WW Score is moderately reliable for historical performance but should be treated with caution as a predictor of current service quality, given that 12 of 13 reviews are more than 2 years old and 10 of 13 are more than 5 years old.

The Green Plumber demonstrates strong overall performance with a WW Score of 81.2, driven primarily by exceptional professionalism and technical expertise. Timothy and his team consistently receive praise for punctuality, communication, respectfulness, and skilled workmanship across 100 reviews spanning 2009–2025. However, pricing emerges as a notable weakness, with multiple customers citing costs 2–3 times higher than competitors for identical services, and several complaints about unresponsiveness to callbacks and follow-up communication. Project completion is solid but shows occasional gaps in follow-through and responsiveness during busy periods. The business demonstrates strong core competency but inconsistent service delivery during high-demand periods.

• PRICING CONCERN: Multiple explicit complaints about high pricing (e.g., $300–$435 for services competitors charge $100–$150 for). At least 4 reviews cite 2–3x markup vs. other plumbers for identical work.
• COMMUNICATION GAPS: 5 reviews explicitly mention failure to return calls/voicemails, with customers waiting days or weeks for callbacks. This pattern appears across 2018–2023 timeframe.
• DUPLICATE REVIEWS DETECTED: Two identical reviews from 'Tom Schmitz' dated 2022-06-09 and 2021-10-23 with identical text and 5-star rating. This suggests possible fake review or data duplication.
• DUPLICATE REVIEWS DETECTED: Two identical lengthy reviews about sewage pipe repair dated 2021-06-09 and 2020-11-13 with identical text and 5-star rating.
• RECENCY BIAS: 60% of reviews are from 2020 or earlier; only 15 reviews from past 12 months (2024–2025). Recent reviews show more mixed sentiment (1-star pricing complaints in 2024–2025).
• INCONSISTENT SERVICE QUALITY: Multiple reviews note Timothy's unavailability due to being 'booked solid' or family illness, leading to delayed callbacks and follow-up issues.
• UPSELLING PATTERN: One detailed 2023 review alleges Timothy attempted to upsell major work (wall opening, sanitary tee elevation) while refusing to complete basic tasks, then charged $5 for a $0.30 O-ring.

This WW Score of 81.2 is reliable for assessing technical competency and professionalism but should be weighted with caution regarding pricing fairness and communication consistency; the score reflects strong historical performance but recent reviews (2024–2025) reveal emerging concerns about cost transparency and responsiveness that may indicate declining service standards or business scaling challenges.