PDS Plumbing & Air

PDS Plumbing & Air has a strong overall reputation driven primarily by consistent praise for professionalism, responsiveness, and same-day or emergency availability across a large volume of reviews spanning 2020–2024. Individual technicians — particularly Dion, Juan, David, and Frank — are repeatedly cited by name for being courteous, knowledgeable, and efficient, which elevates the experien... Read more

PDS Plumbing & Air has a strong overall reputation driven primarily by consistent praise for professionalism, responsiveness, and same-day or emergency availability across a large volume of reviews spanning 2020–2024. Individual technicians — particularly Dion, Juan, David, and Frank — are repeatedly cited by name for being courteous, knowledgeable, and efficient, which elevates the experience and professionalism scores. However, pricing is a meaningful weak point: multiple reviewers explicitly flagged costs as high, one noted a 30% mid-service price increase, and another described a repair quote that exceeded the cost of a brand-new toilet, pulling the pricing score down significantly. Project completion is solid overall but is tempered by a notable incident where a technician failed to clear a drain that a non-professional subsequently fixed in minutes, and a separate case where an installed toilet was left inoperable with no refund issued. There are also serious integrity concerns raised in a small number of reviews — including alleged theft, unethical contract practices, and a complaint requiring CSLB and insurance bond intervention — which, while not the majority experience, cannot be ignored. Read less