Norms Plumbing

Norm's Plumbing presents a deeply divided picture across its review history. On the positive side, several long-term customers praise reliability, responsiveness, and reasonable pricing, with one reviewer specifically noting competitive water heater installation pricing at less than half of competing quotes. However, multiple detailed negative reviews describe serious workmanship failures includin... Read more

Norm's Plumbing presents a deeply divided picture across its review history. On the positive side, several long-term customers praise reliability, responsiveness, and reasonable pricing, with one reviewer specifically noting competitive water heater installation pricing at less than half of competing quotes. However, multiple detailed negative reviews describe serious workmanship failures including leaky pipes, code violations, improperly installed fixtures, and work left incomplete — with at least two reviewers stating they had to hire another plumber to correct Norm's work. Professionalism is significantly dragged down by incidents of showing up late without notice, failing to apologize, disclosing a customer's private financial information to a third party, and charging customers to fix the company's own mistakes. Project completion scores are low due to multiple explicit accounts of unfinished or defective work requiring callbacks or outside remediation. The most recent substantive reviews (2020–2023) are mixed but lean negative on reliability and workmanship, which is weighted more heavily under recency rules. Read less