Fitzgerald Plumbing

Fitzgerald Plumbing demonstrates strong professionalism, project completion, and technical expertise across the majority of reviews, with consistent praise for punctuality, communication, and workmanship quality. However, pricing emerges as a significant weakness, with multiple customers reporting overcharges, aggressive upselling, and quotes substantially higher than competitors for identical wor... Read more

Fitzgerald Plumbing demonstrates strong professionalism, project completion, and technical expertise across the majority of reviews, with consistent praise for punctuality, communication, and workmanship quality. However, pricing emerges as a significant weakness, with multiple customers reporting overcharges, aggressive upselling, and quotes substantially higher than competitors for identical work. While the company excels at responsiveness and job execution, the pricing concerns and several documented instances of poor customer service recovery (ignored callbacks, lack of follow-up on complaints) prevent a higher overall score. The company's reputation is built on solid technical work but undermined by perceived unfair pricing practices. Read less