Alpine Plumbing and Rooter

Alpine Plumbing & Air has a strong base of positive reviews praising individual technicians by name for punctuality, communication, and technical skill, which drives solid scores across all four dimensions. However, the score is meaningfully pulled down by a notable cluster of serious negative reviews describing deceptive pricing practices, hidden finance terms, upselling pressure, no-shows, incom... Read more

Alpine Plumbing & Air has a strong base of positive reviews praising individual technicians by name for punctuality, communication, and technical skill, which drives solid scores across all four dimensions. However, the score is meaningfully pulled down by a notable cluster of serious negative reviews describing deceptive pricing practices, hidden finance terms, upselling pressure, no-shows, incomplete work, and retaliatory behavior (e.g., contacting authorities when entry was refused, and allegedly conditioning refunds on suppressing negative reviews). Pricing is the weakest dimension, with multiple 1-star reviewers citing charges they described as grossly inflated — including a $4,200 toilet move, a $35,000 financed job, and a $2,600 charge for minimal materials and labor. Project completion also carries risk, as several reviews describe abandoned jobs, failed callbacks, and work that required correction. The high volume of positive reviews provides statistical confidence, but the severity and specificity of the negative reviews prevent a high overall score. Read less