Peterson Plumbing Co

Peterson Plumbing has a deeply mixed record across its review history. Professionalism is the most heavily flagged dimension: multiple reviews praise individual plumbers like Chris as courteous and prompt, but serious complaints about the owner Dave — including outright rudeness, a no-show without notice, and one reviewer being called racist when raising a legitimate complaint — drag the score... Read more

Peterson Plumbing has a deeply mixed record across its review history. Professionalism is the most heavily flagged dimension: multiple reviews praise individual plumbers like Chris as courteous and prompt, but serious complaints about the owner Dave — including outright rudeness, a no-show without notice, and one reviewer being called racist when raising a legitimate complaint — drag the score down significantly. Pricing is a concern, with one reviewer citing a $170 charge for a 15-minute job, another noting the contractor charged more than quoted without doing extra work, and a third praising Dave for undercharging fairly — resulting in a middling and inconsistent picture. Project completion is moderately positive, with most jobs described as finished on time and thoroughly, but one job required two visits to complete and one reviewer reported incomplete work (missing pipe insulation) and a refusal to return. Experience scores reasonably well overall, with multiple reviewers noting skilled, careful workmanship, though the substitution of a plastic valve for brass while claiming heavy-duty materials is a notable red flag. Read less