Brasso’s Plumbing

Brasso's Plumbing receives strong praise across most dimensions, with recurring themes of responsive communication, on-time arrivals, and efficient crew-based work completing large jobs like full re-pipes in a single day. Pricing is frequently cited as competitive and transparent, with multiple reviewers noting Brasso's quotes came in significantly lower than competitors. However, two notable nega... Read more

Brasso's Plumbing receives strong praise across most dimensions, with recurring themes of responsive communication, on-time arrivals, and efficient crew-based work completing large jobs like full re-pipes in a single day. Pricing is frequently cited as competitive and transparent, with multiple reviewers noting Brasso's quotes came in significantly lower than competitors. However, two notable negative reviews meaningfully drag down the scores: one describes a misdiagnosis that would have led to costly unnecessary work, and another documents a prolonged period of ignored callbacks before eventual resolution. These incidents introduce real concerns about diagnostic accuracy and owner responsiveness that prevent top-tier scores. The majority of reviews are older than 12 months, with most clustering between 2011 and 2018, which limits confidence in how well these scores reflect current performance. Read less