A Sewer Guy Plumbing

A Sewer Guy Plumbing has a strong base of positive reviews praising responsiveness, technical skill, and professional demeanor, particularly from the 2014–2018 period. However, several serious negative reviews significantly drag down the scores, most notably a 2023 complaint involving a grossly overpriced water heater installation, a subsequent leak caused by shoddy workmanship, and resulting fl... Read more

A Sewer Guy Plumbing has a strong base of positive reviews praising responsiveness, technical skill, and professional demeanor, particularly from the 2014–2018 period. However, several serious negative reviews significantly drag down the scores, most notably a 2023 complaint involving a grossly overpriced water heater installation, a subsequent leak caused by shoddy workmanship, and resulting floor damage estimated at $2,000–$4,000 to repair. Pricing is the weakest dimension, with multiple reviewers citing bait-and-switch quoting, unexpected upcharges, and prices far above what competitors charged for identical work. Professionalism is mixed — many customers praised friendly and courteous technicians, but at least two reviews described poor attitude, tardiness of two hours, and a technician who arrived chewing gum and appeared disengaged. Project completion scores moderately well given the volume of jobs described as fully resolved, but the 2023 leak incident and a 3-hour callback delay on a claimed 24-hour line are meaningful deductions. Read less