Tru Plumbing

Tru Plumbing shows strong professionalism and technical skill based on multiple reviews praising punctuality, cleanliness, and problem-solving ability. However, a critical 2023 review reveals serious project completion failures: unpermitted work, lack of city sign-off, and a $23k cost overrun that triggered a contractor board complaint. This recent incident substantially undermines confidence in f... Read more

Tru Plumbing shows strong professionalism and technical skill based on multiple reviews praising punctuality, cleanliness, and problem-solving ability. However, a critical 2023 review reveals serious project completion failures: unpermitted work, lack of city sign-off, and a $23k cost overrun that triggered a contractor board complaint. This recent incident substantially undermines confidence in follow-through and accountability. Pricing feedback is mixed, with some praising affordability but the permit/cost issue suggesting potential hidden charges or incomplete scope disclosure. The company's older reviews (2011–2017) are uniformly positive, but recency and severity of the 2023 failure dominate the assessment. Read less