Rooster Rooter

Rooster Rooter has a strong base of loyal, satisfied customers who consistently praise Andrew and Miguel for professionalism, punctuality, and friendly service. However, several detailed negative reviews raise serious concerns: pricing bait-and-switch tactics (phone quotes not honored on-site), poor communication around appointment times, failure to return after causing damage, and at least one in... Read more

Rooster Rooter has a strong base of loyal, satisfied customers who consistently praise Andrew and Miguel for professionalism, punctuality, and friendly service. However, several detailed negative reviews raise serious concerns: pricing bait-and-switch tactics (phone quotes not honored on-site), poor communication around appointment times, failure to return after causing damage, and at least one instance of a technician giving up on a job and still charging. The pricing dimension is notably dragged down by two credible, specific complaints about quotes being inflated on arrival — one involving a suspected predatory price increase targeting a young woman. Project completion is similarly penalized by a review describing a burst pipe caused by the technician who then refused to return, and another describing a warranty not honored without an additional charge. The overall picture is a contractor with genuine strengths but meaningful and recurring service failures that prospective customers should weigh carefully. Read less