Perfect Plumbing

Perfect Plumbing has a large and long review history showing genuinely strong technician-level professionalism — many reviewers praise individual techs (Eli, Bob, Cam, Joel, James) as friendly, knowledgeable, punctual, and communicative. However, the record is significantly undermined by a persistent and recurring pattern of serious failures: multiple reviews across different years describe miss... Read more

Perfect Plumbing has a large and long review history showing genuinely strong technician-level professionalism — many reviewers praise individual techs (Eli, Bob, Cam, Joel, James) as friendly, knowledgeable, punctual, and communicative. However, the record is significantly undermined by a persistent and recurring pattern of serious failures: multiple reviews across different years describe missed appointments, no-shows, unreturned calls, and jobs left unfinished for months. Pricing is a notable weak point, with multiple reviewers explicitly calling the service expensive or feeling overcharged, and at least two reviews describing what appear to be unnecessary upselling or outright misdiagnosis. Project completion is the most damaged dimension, with credible accounts of abandoned work, failed inspections never remedied, and warranty disputes going back years. The most recent reviews (2024–2025) skew more positive, suggesting possible operational improvement, but older negative reviews document serious systemic issues that cannot be ignored. Read less