Non stop plumbing

Fix and Flow and Non-Stop Plumbing (Brandon Randolph's operation) together generate a large volume of strongly positive reviews praising responsiveness, technical skill, and fair pricing — particularly for emergency and same-day service. However, a meaningful cluster of 1-star reviews across multiple years describes serious project completion failures: abandoned jobs, no-shows without communicat... Read more

Fix and Flow and Non-Stop Plumbing (Brandon Randolph's operation) together generate a large volume of strongly positive reviews praising responsiveness, technical skill, and fair pricing — particularly for emergency and same-day service. However, a meaningful cluster of 1-star reviews across multiple years describes serious project completion failures: abandoned jobs, no-shows without communication, work left incomplete after payment, and in at least one case a customer having to hire a second plumber to redo the work. Professionalism scores are dragged down by repeated patterns of missed appointments, poor follow-through on secondary jobs, and at least one review describing a pushy sales approach. Pricing is generally viewed favorably by customers who completed transactions, but the one negative pricing review cited a bad quote experience and a $90 inspection fee for a late technician. Experience scores are strong where work was completed, with multiple reviewers praising technical knowledge and problem-solving, but the existence of reviews citing incorrect installations and unfinished work prevents a top-tier score. Read less