Mr. Rooter Plumbing of Palmdale

Mr. Rooter Plumbing of Palmdale earns strong marks for professionalism and responsiveness, with many reviewers praising punctuality, clear communication, and friendly technicians — particularly Hugo Sanchez and Jorge Vallarta. Project completion is generally solid, with most jobs described as finished efficiently and correctly, though one detailed negative review documents a recurring clog, a di... Read more

Mr. Rooter Plumbing of Palmdale earns strong marks for professionalism and responsiveness, with many reviewers praising punctuality, clear communication, and friendly technicians — particularly Hugo Sanchez and Jorge Vallarta. Project completion is generally solid, with most jobs described as finished efficiently and correctly, though one detailed negative review documents a recurring clog, a disputed $120 charge, and a months-long refund saga that was never resolved. Pricing is the most damaging dimension: multiple 1-star reviews describe quotes of $675 for a drain cleaning, $500+ for a cartridge replacement, and a disputed $500 charge that was only reduced after a confrontation — these are serious red flags that drag the pricing score down significantly. The business also has a no-show complaint from 2021 where a customer waited hours without contact, which negatively impacts project completion confidence. Overall, the company performs well for straightforward jobs but has a documented pattern of aggressive or opaque pricing that prospective customers should be aware of. Read less