Marathon Plumbing, Heating and Air

Marathon HVAC demonstrates strong professionalism and technical expertise across most reviews, with technicians consistently praised for politeness, punctuality, and knowledge. However, the company shows significant inconsistency in project completion and follow-through, with multiple negative reviews citing incomplete work, missed appointments, and unresponsive communication after service. Pricin... Read more

Marathon HVAC demonstrates strong professionalism and technical expertise across most reviews, with technicians consistently praised for politeness, punctuality, and knowledge. However, the company shows significant inconsistency in project completion and follow-through, with multiple negative reviews citing incomplete work, missed appointments, and unresponsive communication after service. Pricing feedback is mixed—many customers report fair and reasonable rates, but several express frustration with diagnostic fees ($125 inspection charges) and perceived upselling tactics. The company's performance has declined noticeably in recent years (2017-2020 show more complaints), though recent 2024 reviews are predominantly positive. Read less