Glenn’s Plumbing

Glenn's Plumbing shows mixed performance across dimensions. Project completion is a relative strength with 78/100, supported by 8 mentions including successful repairs and follow-up work. Experience scores well at 80/100 based on demonstrated technical knowledge and problem-solving. However, professionalism is significantly weakened by multiple tardiness complaints, poor communication about servic... Read more

Glenn's Plumbing shows mixed performance across dimensions. Project completion is a relative strength with 78/100, supported by 8 mentions including successful repairs and follow-up work. Experience scores well at 80/100 based on demonstrated technical knowledge and problem-solving. However, professionalism is significantly weakened by multiple tardiness complaints, poor communication about service limitations, and lack of attention to detail (flux residue, unnecessary replacements). Pricing is the weakest dimension at 52/100, with recurring complaints about high service calls, overcharging, and recommendations for expensive replacements when cheaper solutions existed. The company shows reliability in returning to fix mistakes but struggles with upfront transparency and cost management. Read less