Five Star Contractors

Five Star Contractors shows highly polarized performance with significant inconsistency across reviews. Positive reviews (primarily from 2015–2021) praise professionalism, fair pricing, knowledge, and responsiveness. However, negative reviews (spanning 2016–2023) document serious concerns: dishonest upselling tactics during escrow inspections, failure to locate septic tanks despite extended se... Read more

Five Star Contractors shows highly polarized performance with significant inconsistency across reviews. Positive reviews (primarily from 2015–2021) praise professionalism, fair pricing, knowledge, and responsiveness. However, negative reviews (spanning 2016–2023) document serious concerns: dishonest upselling tactics during escrow inspections, failure to locate septic tanks despite extended search times, poor communication and rudeness from field staff, overcharging for parts, and non-responsiveness after payment. The company appears to have engaged in predatory practices targeting homeowners in escrow situations, charging for unnecessary work and misrepresenting tank conditions. While some team members (Rod, Tim, Ricardo) receive individual praise, the pattern of complaints suggests systemic issues with quality control and business ethics. Read less