Daniel Plumbing and Maintenance

Daniel Plumbing has a deeply polarized review profile. Positive reviews consistently praise Robert's punctuality, friendly demeanor, professional appearance, and technical competence — with multiple reviewers highlighting honest assessments that saved customers significant money. However, a meaningful cluster of negative reviews describes serious professionalism failures including yelling at cus... Read more

Daniel Plumbing has a deeply polarized review profile. Positive reviews consistently praise Robert's punctuality, friendly demeanor, professional appearance, and technical competence — with multiple reviewers highlighting honest assessments that saved customers significant money. However, a meaningful cluster of negative reviews describes serious professionalism failures including yelling at customers, hanging up on callers, refusing to fix admitted errors (hot/cold water reversal), condescending attitudes, and one credible allegation of billing fraud involving a misrepresented faucet upgrade. The project completion score is dragged down by multiple accounts of work left unresolved, incorrect repairs not remedied, and a case where the technician left without completing the job or contacting the warranty company as required. Pricing scores reflect both genuine praise for fair and transparent quotes and one serious allegation of deliberate overcharging of a disabled senior citizen. The wide variance between glowing and scathing reviews suggests inconsistent service quality rather than a uniformly reliable operation. Read less