A+ Plumbing & Rootering

A+ Plumbing presents a deeply polarized review profile: a core of loyal, long-term customers who praise Edgar's technical skill, Jenny's responsiveness, and the team's professionalism sits alongside a substantial and credible body of negative reviews describing rude office staff, missed appointments, incomplete repairs, and failure to return calls. Project completion is the most damaged dimension,... Read more

A+ Plumbing presents a deeply polarized review profile: a core of loyal, long-term customers who praise Edgar's technical skill, Jenny's responsiveness, and the team's professionalism sits alongside a substantial and credible body of negative reviews describing rude office staff, missed appointments, incomplete repairs, and failure to return calls. Project completion is the most damaged dimension, with multiple reviewers explicitly describing jobs left unfinished, false closure of work orders, and technicians who charged service fees without performing work. Professionalism is similarly mixed — while field technicians like Edgar and Erick receive consistent praise for courtesy and cleanliness, the office (particularly Jenny) is cited by name in multiple negative reviews for hostile, dismissive, and unprofessional conduct. Pricing scores moderately, with one reviewer citing gouging and another praising fairness, yielding a cautious middle score. Experience scores highest among the four dimensions, as technical competence is more consistently praised even in otherwise negative reviews, though at least two reviews cite outright misdiagnosis. Read less