RPB Plumbing, Heating & Air Conditioning Services

RPB Plumbing demonstrates strong overall performance across a large review base spanning over a decade, with consistent praise for responsiveness, courteous technicians (especially Jason and Richie), and reliable follow-through on jobs. Professionalism scores are tempered by several serious negative incidents including a technician allegedly yelling a vulgar obscenity and making an obscene gesture... Read more

RPB Plumbing demonstrates strong overall performance across a large review base spanning over a decade, with consistent praise for responsiveness, courteous technicians (especially Jason and Richie), and reliable follow-through on jobs. Professionalism scores are tempered by several serious negative incidents including a technician allegedly yelling a vulgar obscenity and making an obscene gesture at a customer, a tech reportedly damaging a furnace unit during inspection, a worker spray-painting a damaged ceiling instead of repairing it, and a plumber breaking a drain stopper and fleeing the scene. Pricing is the weakest dimension, with multiple reviewers explicitly calling out high costs, a $600 charge for a $15 part, and a service fee for estimates that competitors waive — though a meaningful number of reviewers also found pricing fair or competitive. Project completion is generally strong with many completed jobs and callbacks honored, but the spray-paint ceiling incident and the furnace damage incident represent notable failures in workmanship follow-through that prevent a higher score. Read less