Albano’s Plumbing

Albano's Plumbing has a strong base of loyal, long-term customers who consistently praise responsiveness, friendly office staff, and courteous technicians — particularly named plumbers like Christian, Kevin, Gustavo, Jesus, and Alan. However, a meaningful minority of reviews (roughly 15–18 out of 120) describe serious concerns including price-switching after quotes, incomplete work requiring r... Read more

Albano's Plumbing has a strong base of loyal, long-term customers who consistently praise responsiveness, friendly office staff, and courteous technicians — particularly named plumbers like Christian, Kevin, Gustavo, Jesus, and Alan. However, a meaningful minority of reviews (roughly 15–18 out of 120) describe serious concerns including price-switching after quotes, incomplete work requiring return visits, job abandonment, property damage (stained carpets, cracked tiles, used customer towels), and dishonest communication from both field staff and management. Pricing is the weakest dimension, with multiple reviewers explicitly calling out bait-and-switch tactics, inflated quotes, and final bills significantly exceeding estimates. Project completion is also dragged down by several reviews describing jobs left unfinished, drains not fully cleared, and warranty disputes. The high volume of reviews provides statistical confidence, but the pattern of negative reviews is too consistent and specific to dismiss. Read less