1st Choice Plumbing and Renovation

The review set presents a sharply divided picture of this contractor. A core group of positive reviews — mostly centered on technicians Ivan and Travis — describe punctual, professional, skilled, and fairly priced service with strong follow-through and good communication. However, multiple serious negative reviews significantly drag down the professionalism and project completion scores: two s... Read more

The review set presents a sharply divided picture of this contractor. A core group of positive reviews — mostly centered on technicians Ivan and Travis — describe punctual, professional, skilled, and fairly priced service with strong follow-through and good communication. However, multiple serious negative reviews significantly drag down the professionalism and project completion scores: two separate reviewers independently reported dangerous road rage incidents by a company driver, one reviewer described a deliberate sabotage of filter access hardware suggesting dishonest upsell tactics, and one reviewer experienced a rescheduled appointment handled with a dismissive and rude response. The road rage complaints are particularly damaging to professionalism as they describe a pattern of behavior and a company response that was indifferent or actively retaliatory. Pricing and experience scores remain relatively stronger due to consistent positive mentions, but the serious conduct issues prevent a high overall score. Read less