Straight Flush Plumbing & Leak Detection

Lance from Straight Flush Plumbing demonstrates strong professionalism with consistently punctual arrivals, excellent communication, and courteous demeanor across 68 reviews. His technical expertise and problem-solving ability are well-documented across 52 reviews, with customers praising his diagnostic skills and knowledge. Project completion is solid across 65 reviews, though three negative revi... Read more

Lance from Straight Flush Plumbing demonstrates strong professionalism with consistently punctual arrivals, excellent communication, and courteous demeanor across 68 reviews. His technical expertise and problem-solving ability are well-documented across 52 reviews, with customers praising his diagnostic skills and knowledge. Project completion is solid across 65 reviews, though three negative reviews (1-star ratings from 2022, 2020, and 2018) reveal significant concerns: improper venting of tankless water heaters creating CO poisoning risk, dishonest pricing practices with pin-hole leak repairs, and a job that damaged a water heater. Pricing feedback from 28 reviews is generally positive and reasonable, though the negative reviews highlight aggressive upselling and fee disputes. The WW Score of 82.1 reflects strong overall performance tempered by serious quality control and ethical issues. Read less