Murphy and Son’s Plumbing

Murphy and Sons Plumbing scores very poorly across all four dimensions, driven primarily by a high volume of serious, specific complaints. Professionalism is the most heavily cited issue, with repeated no-shows, failure to call back, and rude or threatening behavior documented across multiple reviews spanning several years. Project completion is severely undermined by accounts of abandoned work, u... Read more

Murphy and Sons Plumbing scores very poorly across all four dimensions, driven primarily by a high volume of serious, specific complaints. Professionalism is the most heavily cited issue, with repeated no-shows, failure to call back, and rude or threatening behavior documented across multiple reviews spanning several years. Project completion is severely undermined by accounts of abandoned work, unresolved leaks, ignored warranty claims, and a pattern of scheduling appointments that are never honored. Pricing concerns are notable, with multiple reviewers warning about billing insurance for inflated amounts, lack of written quotes, and advice to shop competitors before hiring. Experience scores marginally higher due to a handful of positive reviews praising efficient repairs, but these are outweighed by accounts of misdiagnosed leaks and poor workmanship requiring costly re-dos. Read less