Masterson Repair + Maintenance

Mark demonstrates strong professionalism, technical expertise, and reliability across most dimensions. Twelve reviews explicitly praise his punctuality, communication, politeness, and trustworthiness. His experience and skill level are consistently highlighted across eleven reviews, with customers noting his problem-solving ability and quality workmanship. However, one detailed 2019 review reveals... Read more

Mark demonstrates strong professionalism, technical expertise, and reliability across most dimensions. Twelve reviews explicitly praise his punctuality, communication, politeness, and trustworthiness. His experience and skill level are consistently highlighted across eleven reviews, with customers noting his problem-solving ability and quality workmanship. However, one detailed 2019 review reveals significant concerns about project completion and efficiency—specifically incomplete work on a light fixture, multiple unplanned hardware store trips charged to the customer, and time management issues. Pricing feedback is mixed: while several reviews mention fair pricing, the negative review explicitly criticizes hourly billing practices and incomplete job delivery. The WW Score reflects strong technical capability and interpersonal skills offset by documented execution and billing concerns. Read less