Mr. Rooter Plumbing of East San Gabriel Valley

Mr. Rooter of East San Gabriel Valley / Baldwin Park presents a deeply polarized review profile. On the positive side, many customers praise individual technicians — particularly Ismael, David, Darryl, Santiago, Gabriel, and others — for professionalism, punctuality, and responsiveness, often arriving within an hour of a call. However, a substantial and consistent body of negative reviews span... Read more

Mr. Rooter of East San Gabriel Valley / Baldwin Park presents a deeply polarized review profile. On the positive side, many customers praise individual technicians — particularly Ismael, David, Darryl, Santiago, Gabriel, and others — for professionalism, punctuality, and responsiveness, often arriving within an hour of a call. However, a substantial and consistent body of negative reviews spanning over a decade describes a pattern of aggressive upselling, inflated pricing (hydrojetting quoted at $700–$1,600+ when competitors charge far less), incomplete or botched work, warranty disputes, and in several cases outright dishonest practices such as leaving equipment in pipes, performing unauthorized work, and misrepresenting findings. Pricing is the weakest dimension, dragged down by numerous credible complaints about charges being 3–10x market rate and hidden fees contradicting advertised specials. Project completion also suffers due to multiple documented cases of work not resolving the stated problem, abandoned jobs, and failed callbacks. Read less