Golden State Plumbing

Golden State Plumbing demonstrates strong overall performance across all dimensions, with particular strength in professionalism (84.0) driven by consistent praise for punctuality, responsiveness, and courteous technicians. Project completion scores (82.0) reflect reliable job finishing and follow-through, though some negative reviews cite incomplete work and unresponsiveness to callbacks. Pricing... Read more

Golden State Plumbing demonstrates strong overall performance across all dimensions, with particular strength in professionalism (84.0) driven by consistent praise for punctuality, responsiveness, and courteous technicians. Project completion scores (82.0) reflect reliable job finishing and follow-through, though some negative reviews cite incomplete work and unresponsiveness to callbacks. Pricing (78.5) shows mixed sentiment—many customers praise fair rates and honesty, but a notable subset reports overcharging, unnecessary parts replacement, and significant price discrepancies. Experience (80.5) is well-documented with skilled technicians, though quality inconsistency appears across different team members. The company's performance is heavily weighted toward positive reviews, but recurring complaints about office management (particularly Tracy), dishonest upselling, and occasional poor workmanship prevent a higher score. Read less