Baird Drain Service

This contractor's reviews are overwhelmingly negative across all four dimensions, with the vast majority of reviewers (27 of 29) giving 1-star ratings. Pricing is the most severely criticized dimension, with numerous reviewers documenting bait-and-switch tactics — advertising rates as low as $77 then demanding hundreds or thousands of dollars more once on-site, with documented upsells ranging fr... Read more

This contractor's reviews are overwhelmingly negative across all four dimensions, with the vast majority of reviewers (27 of 29) giving 1-star ratings. Pricing is the most severely criticized dimension, with numerous reviewers documenting bait-and-switch tactics — advertising rates as low as $77 then demanding hundreds or thousands of dollars more once on-site, with documented upsells ranging from $485 to $9,800 and even $18,000. Project completion is nearly as poor, with multiple accounts of abandoned jobs, refused warranty callbacks, no-shows within quoted windows, and work that failed within days. Professionalism scores are dragged down by reports of rude phone staff, technicians with bad attitudes, a 3-hour late arrival, an employee unplugging a customer's freezer without disclosure, and hostile responses to complaints. Workmanship and technical experience are also questioned, with multiple reviewers reporting that subsequent plumbers disproved diagnoses (e.g., no broken pipe existed at 35 feet) and completed the actual work quickly and cheaply. The two 5-star reviews praising specific technicians (Eddie/Ahmad) are isolated and insufficient to offset the overwhelming pattern of documented misconduct. Read less