24/7 Drainrooter

This contractor has a deeply polarized review profile: several positive reviews praise punctuality, responsiveness, communication, and technical skill, while a meaningful cluster of negative reviews describes no-shows, unresponsiveness after poor work, alleged price gouging, and unprofessional conduct including rude language. Professionalism is the most-mentioned dimension and is significantly dra... Read more

This contractor has a deeply polarized review profile: several positive reviews praise punctuality, responsiveness, communication, and technical skill, while a meaningful cluster of negative reviews describes no-shows, unresponsiveness after poor work, alleged price gouging, and unprofessional conduct including rude language. Professionalism is the most-mentioned dimension and is significantly dragged down by three reviews citing missed appointments with no follow-up, one review alleging threatening behavior, and one alleging discriminatory and rude language during a service call. Pricing received both strong praise (fair, honest, charged less than quoted) and a serious allegation of a tenfold overcharge with unnecessary upselling, resulting in a below-average score. Project completion is mixed: most positive reviewers report jobs finished promptly and effectively, but the no-show incidents and one account of damage caused without remedy weigh heavily. Experience scores moderately well given multiple specific accounts of effective diagnosis and repair, but is tempered by the allegation of unnecessary work recommendations and one account of work that caused additional damage. Read less