Home Pro Heating and Air

Home Pro shows significant inconsistency across reviews. Two recent positive reviews (May 2022) praise fast installation, fair pricing, friendly technicians, and clean work. However, an earlier review (September 2022, likely misdated) describes serious diagnostic failures: missed problem identification, removed unit caps causing damage, failure to check thermostat despite customer requests, and ch... Read more

Home Pro shows significant inconsistency across reviews. Two recent positive reviews (May 2022) praise fast installation, fair pricing, friendly technicians, and clean work. However, an earlier review (September 2022, likely misdated) describes serious diagnostic failures: missed problem identification, removed unit caps causing damage, failure to check thermostat despite customer requests, and charging a diagnostic fee without delivering a report. This represents a critical project completion and honesty failure. With only 3 reviews and conflicting narratives, confidence is limited. The negative review raises concerns about diagnostic integrity and customer communication. Read less