Superior 1 Plumbing

Superior 1 Plumbing exhibits a deeply polarized performance profile. While many reviews from 2011-2019 praise Albert's professionalism, punctuality, and quality workmanship on large re-piping projects, a significant cluster of negative reviews (2013-2024) document serious issues: rude and disrespectful behavior toward customers, incomplete work, property damage, billing disputes, and failure to ho... Read more

Superior 1 Plumbing exhibits a deeply polarized performance profile. While many reviews from 2011-2019 praise Albert's professionalism, punctuality, and quality workmanship on large re-piping projects, a significant cluster of negative reviews (2013-2024) document serious issues: rude and disrespectful behavior toward customers, incomplete work, property damage, billing disputes, and failure to honor warranties. Professionalism scores are dragged down by multiple accounts of aggressive communication, missed appointments, and dismissive treatment of tenants. Pricing concerns are substantial, with customers reporting overcharges, bait-and-switch tactics, and unauthorized charges. Project completion shows mixed results—large projects often finish on time, but smaller jobs and follow-up work frequently involve delays, incomplete tasks, and callbacks that go unfulfilled. Technical skill appears solid for complex re-piping work, but execution quality is inconsistent, particularly in drywall and cleanup phases. Read less