Professional Plumbing & Heating

The majority of recent reviews (2025) are strongly positive, praising individual technicians by name for professionalism, communication, and technical knowledge. However, a significant cluster of negative reviews — spanning 2011 through 2024 — describes serious issues including incomplete work, price inflation after job completion, rude owner interactions, unauthorized credit card charges, and... Read more

The majority of recent reviews (2025) are strongly positive, praising individual technicians by name for professionalism, communication, and technical knowledge. However, a significant cluster of negative reviews — spanning 2011 through 2024 — describes serious issues including incomplete work, price inflation after job completion, rude owner interactions, unauthorized credit card charges, and recurring failures on the same jobs. Pricing is a notable weak point, with multiple reviewers explicitly calling out overcharging, hidden fees, and quotes that nearly doubled without warning. Project completion is also dragged down by several credible accounts of abandoned work, unresolved callbacks, and jobs that required a second plumber to fix. The high volume of recent positive reviews improves the score but cannot fully offset the documented pattern of serious failures in the historical record. Read less