Find Nearby Plumbers In Inglewood, California

Mike Patton receives strong praise from long-term clients across multiple dimensions, with several reviewers noting decades of reliable service, competitive pricing, and thorough workmanship. His responsiveness and same-day or emergency availability are consistently highlighted as standout qualities. However, a serious 1-star review from 2021 describes aggressive, harassing behavior — including repeated screaming phone calls — which materially drags down the professionalism score and cannot be dismissed. The majority of positive reviews are from 2019 or earlier, meaning the most recent reviews present a mixed picture. The professionalism score is deliberately conservative to reflect the severity of the misconduct described in the negative review.

• SERIOUS MISCONDUCT FLAG: One reviewer (May 2021) describes Mike calling repeatedly, screaming, and harassing her after a referral job — behavior she described as 'verbal violence.' This is a significant professionalism red flag and is weighted heavily despite being a single review.
• RECENCY CONCERN: Five of seven reviews are from 2019 or earlier. Only two reviews are from 2021, and one of those is the negative harassment complaint. The positive review base is largely outdated (3–5+ years old at time of analysis).
• PAYMENT POLICY NOTE: One reviewer explicitly flags that Mike does not accept major credit cards (Visa, Amex, Mastercard) and expects immediate payment by check, cash, Venmo, or PayPal. This is a practical concern for some customers.
• POSSIBLE REVIEW CLUSTERING: The three detailed 5-star reviews from June–July 2019 were posted within a short window and share similar themes and phrasing (go-to, reliable, honest). While each contains specific detail, the clustering warrants mild caution.
• SMALL SAMPLE WARNING: Only 7 reviews total. Scores should be interpreted cautiously — a single additional negative review could significantly shift results.

This WW Score carries MODERATE overall reliability: the positive dimensions are supported by detailed, specific reviews from experienced clients, but the small sample size, the age of most positive reviews, and one credible and serious misconduct complaint meaningfully limit confidence in the final score.

Joseph and Sons Plumbing demonstrates strong technical expertise and generally positive professionalism, with multiple reviews praising their skill, knowledge, and friendly demeanor. However, the score is significantly impacted by two critical failures in project completion: two separate instances where the plumber committed to a specific time window and failed to show up or communicate, leaving customers without any courtesy notification. While five reviews highlight excellent work quality and communication, the two 1-star reviews reveal a serious pattern of unreliability in honoring commitments. Pricing appears fair based on limited mentions, but the inconsistency in follow-through creates substantial trust concerns.

• CRITICAL: Two 1-star reviews (2024-09-22 and 2022-08-09) describe identical failure patterns—plumber committed to specific time windows and failed to show up or communicate. This suggests a systemic issue with appointment reliability and customer communication, not isolated incidents.
• Recency concern: The most recent 1-star review is from September 2024, indicating this problem may be ongoing. The positive 5-star reviews are older (2022-2023), with only one from January 2024.
• Potential review authenticity note: Several 5-star reviews use similar phrasing ('highly recommend,' 'professional and friendly,' 'honest and prompt') but these appear genuine given the detailed context and specific examples provided. The 1-star reviews are highly detailed and credible, describing specific communication failures.
• Data imbalance: 6 five-star reviews vs. 2 one-star reviews creates a polarized picture. The pattern suggests the business performs well when they show up, but has serious reliability issues with scheduling and communication.

This score should be treated with caution due to conflicting signals: strong technical competence and professionalism when present, but critical failures in appointment reliability and communication that directly contradict the positive reviews. The WW Score of 73.2 reflects this tension, but potential customers should be aware of the documented no-show pattern before committing.

Speed Plumbing shows a mixed performance profile with significant inconsistency across reviews. Professionalism scores are dragged down by multiple reports of poor communication, rudeness, threats, and unprofessional behavior from owner Lee and staff member Rosemary, though many other technicians (Greg, Dill, Michael, Reggie, Kenny) received praise. Project completion is the weakest dimension, with recurring complaints about incomplete work, callbacks needed days later, abandoned jobs, and failures to solve root problems on first visit. Pricing is moderately favorable with many customers noting fair or competitive rates, though some felt pressured toward unnecessary replacements. Experience/workmanship is solid when jobs are completed properly, but quality is inconsistent—some reviews praise excellent technical knowledge while others report lazy, incomplete work.

• RECENCY BIAS: Most reviews are 8+ years old (2005-2014). Only 7 of 43 reviews are from 2015 onward. Recent reviews (2018-2022) are predominantly negative (1-2 stars), suggesting service quality may have declined significantly.
• INCONSISTENT QUALITY BY TECHNICIAN: Named technicians show stark performance differences. Lee, Greg, Dill, Michael, Reggie, Kenny, and others receive individual praise, but same company receives 1-star reviews for unprofessional behavior and incomplete work. Suggests inconsistent training/oversight.
• CRITICAL PATTERN - INCOMPLETE WORK: Multiple reviews (2022, 2014, 2014, 2013) explicitly state work was not completed properly on first visit, requiring callbacks days later. This is a systemic issue affecting project completion score.
• OWNER BEHAVIOR CONCERNS: Two separate reviews (2022, 2022) describe owner Lee as disrespectful, having 'nasty mouth,' and making threats ('show up there and handle this like a man'). One review from 2018 suggests predatory pricing toward single women.
• CALL CENTER ISSUES: 2015 review documents unprofessional call center staff (Rosemary) being rude and hanging up on customers, creating barrier to service.
• POTENTIAL FAKE REVIEWS: Several very old reviews (2005-2006) contain only generic praise with no specifics, all-caps formatting, and minimal detail. However, these are balanced by detailed negative reviews, so overall fake review risk is LIMITED rather than HIGH.
• DAMAGE LIABILITY: 2013 review documents technician breaking drain pipe, causing water damage to unit below, then refusing responsibility and leaving customer to pay thousands for repairs.
• QUALITY VS SPEED TRADEOFF: 2014 review explicitly notes company name 'Speed Plumbing, not Quality Plumbing' and documents incomplete work (stopped 2 feet short of main shutoff, left corroded piping).

This WW Score should be treated with CAUTION. While based on 43 reviews, 81% are older than 8 years, and recent reviews (2018-2022) are predominantly 1-2 stars, suggesting significant service degradation. The company shows high inconsistency—excellent reviews coexist with severe complaints about incomplete work, unprofessional behavior, and damage liability. The score of 72.8 reflects this volatility and should not be interpreted as reliable for current service quality. Recent customers should weight 2018-2022 reviews much more heavily than older testimonials.

Heflin & Son Plumbing shows strong technical competence and generally fair pricing, with many customers praising responsiveness and quality workmanship. However, professionalism is significantly undermined by multiple credible reports of poor communication, defensive behavior when issues arise, warranty disputes, and inconsistent service quality. While the company excels at emergency response and technical problem-solving, serious concerns about accountability, follow-through on promises, and customer service consistency—particularly from Todd—create material risk. The score reflects a company with genuine capabilities but problematic interpersonal and accountability practices that erode customer trust.

• CRITICAL: Multiple independent reviews (2023-08-29, 2022-08-27, 2018-09-21, 2018-09-19, 2017-08-02, 2011-10-08) report poor professionalism, ghosting, defensive behavior, and failure to honor warranties. These are not isolated complaints but a pattern.
• WARRANTY DISPUTES: At least 2 reviews explicitly mention Todd refusing to honor promised warranties or charging for warranty work, suggesting systemic accountability issues.
• COMMUNICATION BREAKDOWN: Multiple recent reviews (2023, 2022, 2018) describe Todd ignoring texts, not returning calls, and becoming defensive when problems are raised—contradicting the positive reviews about responsiveness.
• QUALITY CONTROL VARIANCE: One 2017 review reports work failed city inspection as not up to code, with Todd initially denying the problem. This suggests inconsistent quality control.
• RECENCY CONCERN: Most negative reviews cluster in 2017-2023 (recent), while many glowing reviews are from 2012-2016 (older). This suggests potential service degradation over time.
• POTENTIAL FAKE REVIEW PATTERN: Several reviews use nearly identical phrasing ('professional,' 'responsive,' 'fair price,' 'highly recommend') with excessive enthusiasm and minimal specifics. However, enough detailed negative reviews exist to confirm real issues.
• OWNER BEHAVIOR: Todd's personal conduct is cited as problematic in multiple independent reviews—impatience, defensiveness, ghosting—suggesting leadership-level accountability issues.

This score should be treated with MODERATE confidence. While based on 35 reviews with substantial data across all dimensions, the company exhibits a troubling pattern of accountability failures and communication breakdowns that contradict some positive reviews, particularly in recent years. The score reflects genuine technical capability undermined by serious professionalism and follow-through concerns. Customers should proceed with caution and establish clear written agreements with warranty terms before engaging this company.

J&E Plumbing shows significant inconsistency across reviews. While many customers praise quick response times, friendliness, and technical skill (particularly Jaime), serious concerns emerge around pricing transparency and work quality. Multiple reviews document overcharging (dryer vent cleaning escalating from $95-195 to $690, faucet/washer change quoted at $690) and incomplete work (clogs returning the next day, drains re-flooding after service). Professionalism is undermined by reports of rudeness (owner hanging up on estimate calls, yelling at customers). The contractor excels at emergency response and customer communication when engaged, but pricing practices and follow-through on complex jobs are problematic.

• PRICING PATTERN: Multiple reviews (3 separate incidents) document significant price escalation and upselling—quotes that start low but balloon dramatically once on-site. This suggests either poor initial estimates or aggressive upselling tactics.
• WORK QUALITY CONCERNS: At least 3 reviews explicitly state work failed or was incomplete (clogs returned next day, drains re-flooded, duct still obstructed after $690 charge). This is a critical red flag for project completion reliability.
• COMMUNICATION INCONSISTENCY: Stark contrast between positive reviews praising responsiveness and negative reviews reporting owner rudeness (hanging up on calls, yelling at customers). Suggests service quality depends heavily on which staff member responds.
• RECENCY BIAS: Most positive reviews are from 2020-2021 (older than 12 months). Most recent negative reviews are from 2022-2023, suggesting potential service degradation over time.
• POTENTIAL FAKE REVIEW PATTERN: Two reviews from 2017-06-11 are identical in date/time and use generic praise ('very reliable and descriptive', 'highly recommend') with no specific details. One review from 2022-08-11 uses similarly generic language ('excellent service very professional'). These may be fabricated.
• INCOMPLETE DATA: One review (2017-06-11) contains no text, only a 5-star rating—cannot be meaningfully analyzed.

This score should be treated with CAUTION. While based on adequate review volume, the contractor exhibits highly polarized performance with credible evidence of pricing manipulation and incomplete work that directly contradicts positive testimonials. The WW Score of 72.8 masks serious reliability issues in pricing transparency and project completion that warrant careful consideration before hiring.

Anson & Son Plumbing has a strong base of positive reviews praising responsiveness, honesty, fair pricing, and technical knowledge, particularly from earlier years. However, two detailed 1-star reviews from 2021 significantly weigh down the score — one describing abandoned callback work and dishonest behavior, and another describing an incomplete and technically incorrect fixture installation. These negative reviews are specific, credible, and serious, covering failures in professionalism, project completion, and workmanship. The professionalism score is tempered by the documented pattern of missed appointments, failure to return, and dishonest communication described in the 2021 reviews. Project completion is the most penalized dimension given one reviewer explicitly describes work left unfinished and a contractor who never returned, which is a severe outcome.

• Two detailed 1-star reviews from August 2021 describe serious failures: incomplete work, incorrect installation, missed appointments, and failure to return for corrections. These are credible and specific and carry significant weight.
• The majority of positive reviews are from 2011–2019, meaning most are 5–12 years old. Only one positive review is from the past 12 months (January 2023), which limits confidence in current service quality.
• The 2023 review is positive but vague — it mentions general satisfaction and trustworthiness without specific details, limiting its evidentiary value.
• No fake review patterns detected — positive reviews contain specific details, varied language, and realistic scenarios. Negative reviews are also detailed and credible.
• Recency concern: The two most recent substantive reviews (2021) are both 1-star. This is a meaningful signal about potential decline in service quality that prospective customers should weigh carefully.

This WW Score is based on 12 reviews spanning over a decade, with HIGH mention counts across all dimensions, but reliability is reduced by the significant age of most positive reviews and the presence of two serious, credible negative reviews from 2021 that suggest a possible decline in service standards.